ChatGPT-On-CS (懒人客服) - AI Chat Apps Tool

Overview

ChatGPT-On-CS (懒人客服) is an open-source intelligent customer service system built on large language models. It supports multi-channel integration (WeChat, Pinduoduo, Qianniu, Bilibili, Douyin, Weibo, Xiaohongshu, Zhihu), handles text, voice, and image communication, and offers auto-replies plus knowledge-base customization for enterprise AI applications.

Key Features

• Multi-channel integration with WeChat, Pinduoduo, Qianniu, Bilibili, Douyin, Weibo, Xiaohongshu, Zhihu
• Supports text, voice, and image communication
• Automated reply and conversation handling
• Customizable enterprise knowledge-base integration
• Open-source project hosted on GitHub for customization

Ideal Use Cases

• Enterprise customer service automation across social channels
• Omnichannel support on Chinese social and e-commerce platforms
• Automated FAQ and knowledge-base driven responses
• Handling voice and image customer inquiries
• Building custom LLM-powered service assistants

Getting Started

• Clone the repository from the project's GitHub URL
• Review README and available documentation
• Install required dependencies and language model connectors
• Configure channel integrations and provide API credentials
• Customize or connect your enterprise knowledge base
• Deploy to your infrastructure or chosen hosting provider
• Test conversation flows and auto-reply behavior
• Monitor logs and iterate on prompts and knowledge base

Pricing

No pricing information provided in the supplied context; project is open-source on GitHub.

Limitations

• Requires developer resources to deploy, configure, and maintain
• Integration list emphasizes Chinese social and e-commerce platforms
• No pricing or hosted SaaS offering disclosed in provided context

Key Information

• Category: Chat Apps
• Type: AI Chat Apps Tool